10.6084/m9.figshare.5334688.v1 Chung-Hsien Chaou Chung-Hsien Chaou Lynn V. Monrouxe Lynn V. Monrouxe Li-Chun Chang Li-Chun Chang Shiuan-Ruey Yu Shiuan-Ruey Yu Chip-Jin Ng Chip-Jin Ng Ching-Hsing Lee Ching-Hsing Lee Yu-Che Chang Yu-Che Chang Challenges of feedback provision in the workplace: A qualitative study of emergency medicine residents and teachers Taylor & Francis Group 2017 semi-structured interview study design July 2016. Interviews emergency medicine residents feedback provision ED 2017-08-23 06:12:13 Journal contribution https://tandf.figshare.com/articles/journal_contribution/Challenges_of_feedback_provision_in_the_workplace_A_qualitative_study_of_emergency_medicine_residents_and_teachers/5334688 <p><b>Background:</b> Feedback is an effective pedagogical tool in clinical teaching and learning, but is often perceived as unsatisfactory. Little is known about the effect of a busy clinical environment on feedback-giving and -seeking behaviors. This study aims to determine the perceptions and challenges of feedback provision in a busy clinical setting, exemplified by an emergency department (ED).</p> <p><b>Methods:</b> A qualitative semi-structured interview study design was employed. Thirty-six participants (18 attending physicians, 18 residents) were purposively sampled from three EDs in northern Taiwan between August 2015 and July 2016. Interviews were recorded, transcribed, and analyzed thematically.</p> <p><b>Results:</b> Three major themes were identified with illustrative quotes: (1) the balance between patient safety and providing feedback, (2) variability in feedback, and (3) influential factors, barriers and enablers.</p> <p><b>Conclusions:</b> In real practice, clinical duties competed with the impulse to provide feedback. The variety and complexity of feedback extended beyond style and content. Clinical and contextual factors – some of which may be presented as barriers – influenced how, when and whether a teacher or learner decided to give or seek feedback.</p>